contact

Do you need advice on choosing an oven, checking product availability, or have questions about shipping or delivery dates?

Please contact us. We would be happy to discuss a specific product with you and help you find a suitable solution.

Orders and general inquiries

E-mail: [email protected]
Phone: +420 721 094 301

To process your request more quickly, we recommend that you provide the following information: Name or link to a specific productor order number.

Write to us

Do you have a question about a product, would you like to check availability, or discuss a specific solution? Contact us using the form.

For a faster response, please provide the following information: Product name or reference theretoIf your question relates to a specific product.

Contact form

First and Last Name

phone

e-mail

News

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Personal visit

Personal visits are very welcome. We would be happy to show you the product, explain the different options, or discuss a suitable solution with you.

Because we spend our time during the day Customer meetings, project preparation and coordination, technical consulting, order processing, logistics, shipping and communication with manufacturersWe do not have fixed opening hours for the public; personal visits must be arranged in advance.

Thanks to prior arrangement, we can reserve the necessary time frame for you and at the same time check whether the product you are interested in is currently available for viewing.

Please let us know briefly when arranging a visit, Which product or solution are you interested in?This way we can prepare for the meeting in advance and focus directly on your needs.

Without prior arrangement, we cannot guarantee that we will be able to serve you at a specific time.

Phone: +420 721 094 301
E-mail: [email protected]

Where to find us

Libi Elektro s.r.o.
Trough 1538/4
100 00 Prague 10

Complaints and Service

Please send complaints and service requests to:

[email protected]

Please include in your message the order or invoice number, the product name, a brief description of the problem and, if possible, a photo or video of the defect.

Detailed information can be found on the page. Complaints and returns.

Online shop operator

Libi Elektro s.r.o.
At Folimance 2155/15, Vinohrady
120 00 Prague 2

ID: 08029784
VAT identification number: CZ08029784

The company is registered with the Prague City Court, Department C, under file number 311854.

Thermo

Thermo is a specialized part of the company Libi Elektro s.r.o. Focus: Stoves, cookers, fireplace inserts and other heating products.